La Barca Auto Service & Smog

1. Who We Are

La Barca Auto Service & Smog Check ("La Barca", "we", "our", "us") is a STAR-certified automotive shop located at 2274 Cabrera Ave, San Bernardino, CA 92411. We provide smog inspections, VIN verification, Clean Truck Check (CTC), DMV registration services, and general auto repair.

This Privacy Policy explains how we handle your information when you visit our shop, call or text us, or use our website.

2. Information We Collect

Information you give us directly

Contact details: name, phone number, email (if you provide one), and address.
Vehicle information: VIN, license plate, make/model/year, mileage, registration documents, and DMV notices you bring in.
Identification: a photo ID for VIN verification and registration services, as required by California law.
Payment details: processed through our card terminal — we do not store full card numbers.
Communications: calls, texts, and any messages you send through the site form (if applicable).

Information collected automatically (website only)

Browser language preference (used to default the site to English or Spanish).
Basic technical data like browser type, device type, and IP address — handled by the host of our website. We do not run third-party advertising trackers.
localStorage: the site stores your language preference (EN/ES) on your device so it remembers next visit.

3. How We Use Your Information

To provide the service you requested (smog test, VIN verification, registration, repair, etc.).
To file your test results and registration paperwork with the California DMV and CARB, as required.
To contact you about your service — appointment confirmations, when your vehicle is ready, follow-ups.
To send service reminders (only if you opt in, e.g. annual smog renewal reminders).
To respond to your questions or complaints.
To comply with state and federal law.

4. Who We Share It With

We share your information only when required to provide the service or comply with the law:

California DMV: for smog certificates, VIN verifications, title transfers, and registration.
California Air Resources Board (CARB): for Clean Truck Check (HD I/M) compliance reporting.
California Bureau of Automotive Repair (BAR): for STAR program audits and inspections.
Payment processor: for credit/debit card transactions (your card number stays with them).
Law enforcement: only when required by valid legal process.

We do not sell your information. We do not share it with marketing companies, data brokers, or third-party advertisers.

5. Text Messages

If you text our number to ask a question or request service, you're consenting to receive a text reply. We use texts only for service-related communication. Reply STOP at any time to opt out. Standard message and data rates may apply.

6. How Long We Keep Records

We keep service records (invoices, smog certificates, VIN verification forms, registration paperwork) as long as required by California law — typically a minimum of three years for smog records, and seven years for tax-relevant business records. After that, we securely dispose of paper and digital records.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to:

Know what personal information we have collected about you.
Request a copy of that information.
Request that we delete it (subject to retention required by law).
Opt out of any sale or sharing of personal information — though, as noted, we do not sell or share your information for marketing purposes.
Be free from retaliation for exercising any of these rights.

To make a request, call us at (909) 880-6464 or stop by the shop. We may need to verify your identity before responding.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect information from anyone under 13.

9. Security

We protect paper records on-site and use modern security on any digital systems. No system is 100% secure, but we treat your information the same way we'd want our own treated.

10. Changes to This Policy

We may update this Policy from time to time. The current version will always be posted at this URL with the effective date at the top.

11. Contact Us

Questions about this Policy or how we handle your information?

Phone: (909) 880-6464
Address: 2274 Cabrera Ave, San Bernardino, CA 92411
Hours: Mon–Fri 8:30 AM – 5:00 PM · Sat 8:30 AM – 2:00 PM